Thursday, December 13, 2012

Best live Chat Services for eCommerce web Business

Today most of the people do business online. Online business is one of the best way to earn more money with spending a few time. But all the people don?t have enough idea to start an online business. If someone get started then he/she do not have sufficient idea to earn more money online. Now the question is how to get ides and how to promote eCommerce business.

There is a word eCommerce which is also known as electronic commerce. All most all people known about eCommerce. If you do not know what is eCommerce or electronic commerce let you clear that, eCommerce is the buying and selling of product or service over electronic systems such as the Internet and other computer networks.

According to Wikipedia Electronic commerce draws on such technologies as electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction?s life-cycle, although it may encompass a wider range of technologies such as e-mail, mobile devices and telephones as well.

Here I am going to discuss after starting an eCommerce business how to promote eCommerce business. This is only one way to do so. There a lot of ways to promote eCommerce business. When I have started this business I don?t know anything about it, even I don?t know how to do all that stuffs what we need to do. In many cases I do not know anything what I need to do. So I am always looking for the best guy who always can help in that cases.

Finally I got that guy and the person is none other than the customer executive. That person help me in many cases with their live chat support system. Today all most all companies prove live chat support system to their customers so that they can easily shut out the customers problem. The best solution come out through live chat.

We always make a call to someone to say what we want. We also try to convince him/her so that he/she can help us in that matter. But that always not works well. If there is any communication gap in between you and the person whom you want to communicate then the person try to avoid you because they can?t catch what you want to describe. Not every people are so brilliant that he/she can convince the other person by phone.

Convincing someone is always workout when when the person himself/herself sitting in-front of you. Therefore most of the people always like to send their text by message. So that anyone can easily get that and give you the proper solution. And online chatting is the best way to get the solution. By the online chatting you can get all the solution what you need. If you are doing online service you must need live chat support to improve your business.

The live chat with the customer executive helps you to get your solution. Many companies provide 24*7 live chat support system means the customer executive can help you any time. If you are running an eCommerce site then this is one of the most necessary stuff for you. Now how to choose a live chat service for your e-commerce site. There are many sites offering you live chat service for your ecommerce site. The below sites have their own live chat support system to help you in many cases through live chat.

Live chat fosters confidence in customers and if your client see a live chat button on your site, they will feel reassured. Not all people like to give personal information during the purchasing process so many sales are lost at the point of ordering. But if you have live chat support executive who can assist your client then you must get the order. So if you have a question how to promote eCommerce web business then one of the best answer is by adding live chat button to your website.

Here I am going to discuss about some coding. After adding these coding to your site you can get live chat for E-Commerce. There is not much to set up in terms of software. The live chat service is set up by pasting an HTML code into the web page source code. After adding these HTML codes to your site there is a ?Live Chat Request? button appear when the page is loaded. If you have a visitor at your site the code notifies you through the hosted chat server.

If any costumer wish to initiate a chat he/she clicks on the button on your website. After clicking the button a private message window open and the customer fills the information fields you?ve defined, adds a question, and then clicks on the ?Start Chat? button to start chat with you. Support chat service provides you wide range of features. It saves your money as well.

Live chat software are necessary for online business eCommerce website. If you have an online selling site you must need live chat support system to get more client. When a customer visit your site and see the live chat button he/she feels pretty much relax that there is a person who help me to buy the product or give me more ideas about the product. So if you want to improve your eCommerce site or online business you must need a Live chat software. The Live chat software helps you to earn more money through your online business eCommerce website.

I am really very thankful to inc.com to give such kind of ideas. Some live chat software are comes with a free trial basis so that you can put live chat button to your website free for some days. If you can get benefits from that code or live chat button you can purchase the software for a long term. Looking towards features of the live chat software I feel the price is too good. So why are you waiting for just get a live chat button to your website and promote eCommerce business.

LiveChat ( shopify apps )

LiveChat is one of the most powerful, fast and intuitive app, enabling your sales representatives to contact customers on the website. The app help online visitors find what they need so that they can easily convert as your customers. The LiveChat works well on PC, Mac. It also supports for iPhone, iPad, Blackberry, Windows Phone 7, and Android so that the operators can chat with vistiors on the go. LiveChat also has a web based interface, that can work in any browser.

Some of the key features of LiveChat is it can increase of sales conversion rate up to 25%? instant customer contact with sales people, increase of customer satisfaction and loyality, stunning looks and social media fanbase generation. The chat window is very easy to customize. It track visitors in real time. Automatically invite them to chat if they abandon an order or shopping cart, and save the sale. It is compatible with all most all browsers like Internet Explorer, Firefox, Google Chrome, Opera, Safari etc.

Zopim Free Live Chat

To improve your ecommerce business Zopim lets you have live conversations with visitors on your website. Impress and convert them into loyal customers before they move on to the next site. It is easy to setup and customize. You do not need to download and you do not have to pay for the seyup. Just paste a line of code in your website and get a beautiful, customizable chat widget.

You can instantly extend a helping hand to lost visitors. The software can automatically pick out VIPs and engage them. It gives real time visitor information. One of the best feature of zopim is automatic translation means translate chats into your native language.

Volusion live chat software

Volusion is also one of the best online live chat software. Volusion live chat software is all-in-one ecommerce solution which sell your products across the web. More than 40,000+ stores use Volusion. It uses vZoom tool which give your customers a crystal clear view of your products. It also uses customizable Social Store to list products directly on your Facebook page and run promotions. It offers 24?7 support from real people.

Comm100 Live Chat

Comm100 Live Chat is the enterprise-grade live chat software for website that has been embraced by over 100,000 businesses. Comm100 web chat software can convert your website visitors into loyal customers. You do not need any download or installation just sign up, get the web chat code and paste it onto your web pages and you can start chatting with your website visitors.

Comm100 live chat software offers apps for all major mobile devices including iPhone, iPad, Android, BlackBerry, Window Mobile & Java-based mobile platforms so that any one can chat with you on the go to know about the product.

livechatinc.com

Livechatinc is one of the best yet powerful live chat software that helps you talk to your website visitors and convert them into customers. It has ability to help your customer in a more effective and less time consuming way. It offers easy and intuitive tools for handling chats and monitoring clients. You can instantly respond to you costumers and handle several chats at a time.

In ecommerce it increase your revenue and keep close tabs on your business. You can answer your international clients with their language. It has control panel so that you can easily control and monitor your live chat.

boldchat.com

Buy LiveZilla Live Chat Software

Livezilla live chat software is easy and fast to setup and turn visitors into customers. It comes with SSL support and webcam support. It runs on your own server. It offers real-time visitor monitoring and highly customizable. LiveZilla, the Next Generation Live Help and Live Support System connects you to your website visitors.

Use LiveZilla to provide Live Chats and monitor your website visitors in real-time. It features multi-language support , multi-website support , offline messages, database support , translation editor, sound & visual alerts and more.

Filed in: Internet ? Technology
Tagged with: Business ? E-commerce ? live chat softwares ? Make Money Online ? Online Shopping Site ? Websites

Source: http://www.techibuzz.com/live-chat-services-ecommerce-web-business/

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